Privacy Policy

Collection & Storage

Cayman Villas directly collects personal data for service-related purposes without sharing it with external parties.

Cayman Villas collects & maintains personal data provided directly by the guest themselves (for the purpose of either inquiring/making a reservation, subscribing to our newsletter, or to make an incidental purchase connected with a reservation. Our company does not buy e-mail marketing lists from any third parties. Our company also does not sell, or share, any customer personal data with any outside parties, vendors, or partners.

Collection & Storage

Information from clients is securely obtained and managed in a protected reservations system that emphasises credit card security.

The information collected from guests/clients will have come directly through our secure website, or during the booking or subscription process, or will be provided to us by the guest’s travel agent, online booking source or wholesaler, and entered into our secure reservations system. Regardless of the source of the personal information, our reservation software is web-based, fully PCI compliant (for credit card data), maintains a security certificate (SSL) and is fire-walled & password-protected. Furthermore, any credit card information is “tokenized” so that only the last-4 digits of the card are visible within our reservations system, even to our reservations staff.

• Name
• Mailing Address
• Email Address
• Contact Phone Number
• Tokenized Credit Card Details

Collection & Storage

Cayman Villas gathers essential personal details for e-newsletters.

We also collect and store email addresses only for our periodic e-newsletters. Addressees are invited to unsubscribe with each newsletter and any email addresses unsubscribed are deleted from our database.

Collection & Storage

Google Analytics is used for website traffic analysis, with data securely handled by Google.

Our website has Google Analytics™ tracking code so that we may track inbound traffic to our website to better refine the online experience for the guest and measure our website performance. Google maintains all information securely outside our company. We do not store that information.

How we use Information

Data is used for booking and communication purposes, with credit details being deleted following card expiry.

We use the 5 items of personal information above exclusively for the contractual purposes of making a reservation for a private villa or condo here in the Cayman Islands, and communicating (by email, Guest Hospitality Software-Glad to Have You and Mail Chimp™) with our customers prior to, during & after their trip. All credit card data is deleted permanently once the card expiry date is reached. The name, address, email, and phone number for confirmed guests only remain in our secure reservations system. Only email addresses are retained for subsequent use in marketing.

How we use Information

Guests can request data deletion via the Data Protection Principal.

Any guest may request a copy of their customer data held on file and has the right to request that we delete it from our files. Please feel free to email our Data Protection Principal directly.